FAQs
At Wellbeing Lead Academy, we understand that promoting mental health and wellbeing in the workplace is a priority for organisations of all sizes. Our mission is to provide comprehensive, effective, and accessible training solutions that empower individuals and businesses to create mentally healthy environments.
To help you get the most out of our services, we’ve compiled a list of frequently asked questions. Whether you’re looking for more information about our training programmes, how to book a session, or what kind of support we offer, you’ll find the answers here. If you don’t see your question listed that you require the answer to, feel free to get in touch with us directly—we’re here to help!
General Information
To support an employee struggling with mental health, listen empathetically, encourage professional help, and offer flexible work arrangements. Provide information on resources, create a supportive environment, and check in regularly to ensure they feel valued and supported.
Improving mental health in the workplace involves developing a culture of work that focuses on preventative measures while fostering psychologicaly safe teams that reduces stigma and discrimination.
Improving mental health at work may also include providing training and development for managers, mental health and wellbeing education, resources and help and support,while offering flexible working arrangements and supportive measures to employees can help to maintain good mental health when going through lifes challanges.
Employee Assisstance Programmes, Occupational Health and recovery servcies can provide treatment and therapies for colleagues who need support to thrive again.
Mental health in the workplace is crucial as it enhances employee wellbeing, boosts productivity, and reduces absenteeism and presenteeism. It improves job satisfaction and retention, fosters a positive culture, and ensures legal and ethical compliance.
Prioritising workplace mental health also drives better performance and reduces healthcare costs, benefiting both employees and the organisation.
Yes, you can download a copy of our Mental Health Strategy ebook, A practical guide to creating a Mentally Healthy Workplace Culture, for free. It gives you valuable insights surrounding mental health in the workplace.
Each programme is designed exclusively for specific roles. E.g. our Mental Health and Wellbeing Diploma is exclusively for HR and wellbeing leads and the Preventing Work-related stress and Supporting Mental Health Training specifically for people managers. Our Workplace Wellbeing Membership is tailored for all employees. If you would like further insight into what each course can offer, take a look at our programme summaries:
Level 5 Mental Health & Wellbeing Diploma
Level 3 Preventing Work-related Stress & Supporting Mental Health Training
We offer 3 different programmes, all of which are designed by a workplace mental health and wellbeing expert to help improve the mental health of your employees and the working cultures of your organisation. Our programmes include:
Level 5 Mental Health & Wellbeing Culture Change Diploma
Level 3 Preventing Work-related Stress & Supporting Mental Health Training
Workplace Wellbeing Membership
To find out more or to get started with one of our mental health and wellbeing programmes, get in touch.
To find out if your company could benefit from a mental health wellbeing strategy, take our quick online assessment to check your businesses Wellbeing Strategy Maturity and discover instanty actionable tips to improve your workplace mental health and wellbeing initiatives.
A workplace wellbeing strategy is a structured and strategic action plan designed to improve and support the physical, mental, and financial and social wellbeing of employees within an organisation. It involves strategic wellbeing pillars, policies and processes, programmes and initiatives that aim to prevent the workplace from causing poor health and wellbeing and aims to create a healthy, supportive, and productive environment based on supporting mental health in the workplace.
A successful wellbeing strategy addresses various aspects of employee health, from preventing work related stress, suporting mental and emotional wellbeing to physical fitness and work-life balance.
In the UK, strategies for mental health and wellbeing in the workplace are not specifically required by law. However, an impactful wellbeing stratgey benefits employers and employees in a range of outcomes and employers do have legal obligations to support employee mental health under various regulations:
Health and Safety at Work Act 1974: Employers are required to ensure the health, safety, and welfare of their employees, which includes mental health. Employers must assess and manage risks, including those related to mental health, such as work related stress, anxiety, and depression.
Management of Health and Safety at Work Regulations 1999: Employers must assess the risks to the health and safety of their employees, including psychological risks by doing stress risk assessments and taking action on them.
Equality Act 2010: Employers must make reasonable adjustments for employees with mental health conditions considered a disability under this act. Failing to do so could lead to claims of discrimination. Employment Rights Act 1996: This covers the right to take time off for sickness, which includes mental health conditions.
Our workplace mental health training programmes are suitable for HR and Wellbeing leads, as well as managers who want to improve mental health awareness and cultures in the workplace.
The Wellbeing Lead Academy is an organisation dedicated to developing HR and wellbeing leaders to implement impactful employee mental health and wellbeing strategies for cultural change, through accredited training and consultancy services. We provide the necessary knowledge and skills to help professionals thrive, improving mental health awareness in the workplace and supporting employee mental health and wellbeing.
Our Mind’s Work is an organisation dedicated to developing HR and wellbeing leaders to implement impactful employee mental health and wellbeing strategies for cultural change, through accredited training and consultancy services.
We provide the necessary knowledge and skills to help professionals thrive, improving mental health awareness in the workplace and supporting employee mental health and wellbeing.
Level 5 Advanced Certificate in Strategic Wellbeing Leadership
Yes, our Level 5 Advanced Certificate in Strategic Wellbeing Leadership is a nationally recognised qualification, accredited by OCN Credit4Learning, and is mapped to national standards. At 370 guided learning hours the course is the equivalent learning hours to a Foundation Degree.
Yes, during the course we will offer monthly mentoring sessions and all live Masterclasses have time for Q&A sessions. You can also ask your tutors questions anytime via email or your class Whatsapp Community
Your Level 5 Advanced Certificate in Strategic Wellbeing Leadership is assessed in two stages. Over the course of the training, your Units and Action Plan will be assessed, giving you constructive feedback and added mentoring.
Once this has been completed, you will have a final assessment involving a 10 minute strategy presentation on employee mental health support and wellbeing in the workplace.
Your final assessment mark provides you with a Pass, Merit or Distinction.
The Pass–Merit–Distinction grading system is used to provide:
Clarity of learner achievement
It gives learners a more detailed picture of how well they’ve met the learning outcomes—not just whether they’ve passed, but how effectively they’ve demonstrated understanding, application, and impact.
Recognition of excellence
A “Distinction” recognises learners who go above and beyond minimum expectations—showing deeper insight, critical thinking, and strategic application. This is particularly important for a professional certification where learners are preparing for leadership roles or to continue learning on to a Masters.
Alignment with national standards
Our assessment approach aligns with the broader Qualifications and Credit Framework (QCF) using tiered grading for transparency and quality assurance.
Breakdown of Grades
| Grade | Description |
|---|---|
| Pass | Met the learning outcomes and criteria to a satisfactory standard |
| Merit | Strong application, clear insight, and well-developed workplace relevance |
| Distinction | Outstanding critical thinking, strategic insight, and real-world impact demonstrated |
Employers are not legally required to cover the cost of the Diploma, however if they wish to improve mental health and wellbeing in the workplace and provide professional development for you in your role, they may wish to invest in your development.
Under UK employment law, full-time employees have the right to request time off for training or study at work, so you can request this time off if you can show that the mental health training will benefit your employer’s business.
Our Level 5 Advanced Certificate in Strategic Wellbeing Leadership is very popular, and we only have 20 places available in each cohort. We run the course twice a year.
If you would like to secure a spot on a future course, make sure you’re signed up to the waiting list, where you will receive exclusive access to the enrolment before it’s publicly announced, as well as an early bird discount.
The Level 5 Advanced Certificate in Strategic Workplace Wellbeing is taught through a blend of 5 live Masterclasses, a Group and 121 Mentoring Session, Subject Matter Expert Partner Conference, 12 self-directed learning units, and the delivery of Strategy and Action Plan.
The Diploma itself lasts for 12 ,months, where you’ll learn and apply the most effective strategies for improving employee mental health and wellbeing.
The Advanced Certificate is exclusively for HR, wellbeing leads and anyone with responsibility for developing and delivering mental health and wellbeing strategies turning wellbeing enthusiasts into certified workplace wellbeing strategy specialists.
Specific roles that could benefit from the course are HR Professionals, Wellbeing Leads, and EDI Professionals. For more information and to get started with your career defining certificate get in touch with the Wellbeing Lead Academy team.
The Mental Health & Wellbeing Diploma covers wellbeing strategy, mental health employment law, skills for managers, embedding wellbeing culture, and group peer mentoring, as well as a plethora of other topics, over the 6 week course.
Find out more about our Level 5 Mental Health & Wellbeing Diploma by taking a look at our programme guide, or by getting in touch with the Wellbeing Lead Academy, who will be happy to answer any questions you have about the course.
The Mental Health & Wellbeing Diploma covers wellbeing strategy, mental health employment law, skills for managers, embedding wellbeing culture, and group peer mentoring, as well as a plethora of other topics, over the 6 week course. Find out more about our Level 5 Mental Health & Wellbeing Diploma by taking a look at our programme guide, or by getting in touch with Wellbeing Lead Academy, who will be happy to answer any questions you have about the course.
Level 3 Preventing Work-related Stress & Supporting Mental Health Training
The Level 3 Preventing Work-related Stress and Supporting Mental Health Training for Managers can be done as a blended course, with both online and in-person learning, or it can be done fully online or in-person.
Our training sessions are designed for groups of 10 to 18 learners. We limit the amount of people on the course to ensure the most effective learning environment.
Upon successfully completing the Level 3 Preventing Work-related Stress and Supporting Mental Health Training for Managers, you receive an accredited certification, which not only acknowledges your accomplishment but also bolsters their credibility as leaders committed to cultivating a mentally healthy workplace culture.
As part of the Preventing Work-related Stress and Supporting Mental Health Training for Managers, you will gain exclusive access to our all-inclusive Manager’s Toolkit, filled with valuable resources, tools, and templates designed to support you in your role.
It features key resources like the Mental Wellbeing Evaluation Tool, Problem Solving Worksheet, and Stress Risk Assessment Template.
The Preventing Work-related Stress and Supporting Mental Health Training for Managers is a 6-hour educational experience thoughtfully crafted to cater to different learning styles and preferences.
There are 8 different masterclass modules to complete, including Tackling Stigma, Preventing Stress, and Enhanced Communication Skills. The course is delivered flexibly to suit the needs of your managers and the business.
The Preventing Work-related Stress and Supporting Mental Health for Managers training is specifically designed for individuals who have people management responsibilities. This includes not only managers who directly oversee teams but also HR professionals and Wellbeing Leads who play a crucial role in shaping and supporting workplace culture.
The training provides these professionals with the necessary tools, techniques, and insights to effectively manage and mitigate stress, promote workplace mental health, and create a supportive environment for their teams.
The course equips people managers with a deeper understanding of mental health rights at work, dealing with work-related stress prevention, and empowers them to effectively support workplace mental health through the Level 3 Preventing Work-related Stress and Supporting Mental Health for Managers certificate.
Workplace Wellbeing Membership
Yes, we offer 3 different membership packages:
The Grow package – Which is great for smaller businesses
The Flourish Package – Ideal for medium sized businesses
The Thrive Package – The best value for businesses that are larger
Take a look at our Workplace Wellbeing Membership page for more information and costs. Not sure which membership package is right for your business? Get in touch with Our Minds Work for guidance tailored to you and your organisation.
We evaluate mental health and wellbeing workshops through pre-and post-course assessments, and webinars are reviewed via a questionnaire at the end of each session. We ensure to provide detailed reports to demonstrate the value of the membership.
Our workshops can fit between 10 and 16 learners, while our webinars can facilitate upto 90. We limit the amount of learners per session so we can make sure everyone gets the most effective support and training we can offer.
Our membership includes workshops, webinars, and eLearning, all centred around mental health training and wellbeing in the workplace.
Our Workplace Wellbeing Membership is designed for HR teams seeking expert guidance in workplace mental health and wellbeing, and is perfect for Wellbeing Leads and Mental Health Advocates.
Our Workplace Wellbeing Membership provides HR Professionals and Wellbeing Leads with 12 months of strategic consultancy focused on bespoke mental health training. It includes access to Workshops, Webinars, and Mental Health Awareness eLearning.
The membership supports the development of Mental Health and Wellbeing Advocate roles, people managers, and employees through a variety of versatile workshops and resources.
